FAQs and contact

Frequently Asked Questions (FAQ)

1. How long does shipping take?
Shipping within Germany typically takes 3-5 business days. You can find more detailed information on delivery times directly on the respective products.

2. Which countries do you ship to?
We currently deliver to Germany, Austria and Switzerland.

3. How much are the shipping costs?
Shipping costs are calculated and displayed transparently at checkout.

4. Can I return my order?
Yes, you can return your order within 14 days of receipt. You will be responsible for the return shipping costs. Please contact us at info@hope-anchor.de before returning the item .

5. What do I do if my product is defective?
If your product is defective, please contact us immediately at info@hope-anchor.de before returning it. We'll work together to find a solution.

6. How do the shirts and hoodies fit?
Our shirts and hoodies have a regular fit. If you're unsure, check the size chart on the product page.

7. What materials are used?
We value environmentally friendly materials. Details about the materials used can be found in the product description.

8. Where are the products manufactured?
Our products are manufactured in Turkey and printed in Germany.

9. How can I contact you?
If you have any questions, you can reach us by email at info@hope-anchor.de .